We hope you are satisfied with your order. We understand that you may sometimes want to return products. As long as the goods meet the requirements of this policy, we accept returns and refund in USD.
1. How to Return
The return process varies depending on the status of your order. Please follow the instructions below to return your order.
Order Placed
- Please send an email to info@sflaser.net
- At this point, we will attempt to cancel your order and process your refund.
- Please do not initiate a bank refund, as the bank will charge you a fee. This will also extend the refund process. If you initiate a bank refund, the corresponding fees will be deducted from your payment.
Order Delivered
- Please send an email to info@sflaser.net. We will assist you with the return process as soon as possible.
- The product must meet the return conditions below. You will need to pay a service fee and transportation costs.
2. Return/Refund Conditions
If the order has been delivered, returns must be completed within 15 days of delivery. You need to provide the original receipt and pay a refund service fee. For laser service products, our company does not accept refunds.
