Excimer-Laser-Reparaturservice|Himmelsfeuerlaser

Sky Fire Laser bietet spezialisierte, hochwertige Reparaturdienste für Excimer-Laser und stellt die notwendige Wartung für verschiedene Präzisionsanwendungen bereit:

• Kostengünstige Lösungen: Reparieren Sie Ihren Excimer-Laser, um die Kosten im Vergleich zum Kauf neuer Geräte deutlich zu senken.
• Verlängerte Gerätelebensdauer: Regelmäßige Wartung und professionelle Reparaturen stellen sicher, dass Ihr Laser mit Höchstleistung arbeitet und verlängern so seine Betriebslebensdauer.
• Minimierte Ausfallzeiten: Rechtzeitige Reparaturen verhindern längere Betriebsunterbrechungen und sorgen für eine kontinuierliche Produktivität.
• Fachkundige Techniker und fortschrittliche Einrichtungen: Unser Team aus erfahrenen Ingenieuren nutzt branchenführende Technologie, um personalisierte Reparaturdienste anzubieten, die auf Ihre Bedürfnisse zugeschnitten sind.

Reparatur-Fallstudie: MIDI V5.2 Technolas Excimer Laser

Hintergrund: Im April 2024 übernahmen wir das herausfordernde Projekt der Wiederherstellung eines Technolas-Excimerlasers MIDI V5.2, der aufgrund mehrerer Leistungsprobleme nicht den Werksspezifikationen entsprach und die Produktionskapazitäten des Kunden beeinträchtigte.

Wartungsdetails:

• Laserhohlraum: Geöffnet, inspiziert, gründlich gereinigt und gewartet, um die Funktionalität wiederherzustellen.
• Entladungselektroden: Sputtern und Korrosion werden von den Entladungselektroden und Vorionisierungskomponenten entfernt.
• Gaszirkulations-Luftweg: Überholt, um die Leistung zu verbessern.
• Stromversorgung: Die Hochspannungs-Entstaubungsstromversorgung wurde repariert.
• Luftdichtheitsprüfung: Durchführung umfassender Luftdichtheitsprüfungen und Reparaturen.
• Maschinentests: Durchführung vollständiger Maschinentests, um die Leistung auf die Werks-Benchmarks zurückzusetzen.

Weitere Einzelheiten zu dieser Reparaturfallstudie finden Sie in unserem Blog: Technolas Excimer Laser Repair .

Shipping Information

Shipping Time and Costs

• Delivery Timeframe: 5-10 business days.
• Machines: Fees calculated at checkout or via email at info@sflaser.net.
• Accessories: Fees calculated at checkout or via email.
• Consumables: Shipped free of charge.

IMPORTANT NOTICE: Free shipping is exclusive to laser consumables. For discrepancies at checkout, contact us for actual shipping costs.

Tariff Policy

• Offline Payments: Tariffs based on trade terms. Export duties are covered by us under FOB, CFR, or CIF terms; import duties by the customer. For DDP, all duties are covered by us.
• Online Payments: Export duties are covered by us; import duties by the customer. Check "Tariff Rate" on our website for specifics.

Order Tracking

• Confirmation: Receive an email upon successful order placement.
• Shipping Notification: Includes order number, courier, and tracking number. Track your order via email for updates, modifications, and shipping details.

Important Notes

Delivery Address

• Confirm your address before finalizing your order. To change it, email info@sflaser.net within 48 hours of purchase.

Damage and Returns

• For transit damage due to force majeure, contact support@sflaser.net immediately upon receipt.
• To cancel an order, contact us rather than refusing the package to avoid risks of loss or damage.

Non-receipt and Package Damage

• If not received within 7 days past the delivery date, email support@sflaser.net. We are not liable for delays not reported within this timeframe.
• Report any package or product damage on the day of receipt with photos/videos to support@sflaser.net for assistance.

Technical Support After Purchase

• For technical support, take detailed inventory and photos of unpacked items and contact support@sflaser.net promptly. We provide support via email or online contact.

1. Overview

We strive for your satisfaction with every order. Understanding that returns may sometimes be necessary, we offer a refund in USD, provided the goods meet our policy requirements.

2. How to Return

Before Delivery

• Email: Send a request to info@sflaser.net to cancel and refund your order.
• Note: Avoid initiating a bank refund to prevent fees and delays. Any bank fees incurred will be deducted from your refund.

After Delivery

• Email: Contact info@sflaser.net for return assistance.
• Conditions: Adhere to our return conditions. Be prepared for a service fee and transportation costs.

3. Return/Refund Conditions

Returns within 15 days of delivery are accepted under the following conditions, along with the original receipt and a refund service fee:

• Not Packed, Not Shipped: 4.4% service fee for machines, accessories, and consumables.
• Packaged, Not Shipped: 10% for machines; 20% for accessories and consumables.
• Shipped, Unopened: 20% for machines; 25% for accessories and consumables.
• Opened, Unused: 30% for machines; 50% for accessories and consumables.
• Opened, Used: 50% for machines; 80% for accessories and consumables.

Important: Service fees apply due to instant fund deductions by payment platforms. Bank charges, taxes, and shipping expenses are deducted from refunds. No exchanges. Items must return in pristine condition, with machinery/components having no more than 3 uses. Stand-alone consumables are non-returnable.

4. Refund Processing Time

• Packing Details: Include a packing list, order number, and customer name in your return package.
• Tracking: If returning the order yourself, email the tracking number to support@sflaser.net.
• Timeline: Refunds typically processed in 10-15 business days post-return inspection. Confirmation emails will be sent, followed by bank processing.

5. Disclaimer

• Approval: Only approved returns are accepted.
• Rights: Sky Fire Laser reserves the right to refuse returns not meeting policy requirements.
• Shipping: Returns must be sent to the address provided in your return confirmation. No on-site returns.

6. Questions?

For any inquiries, email us at info@sflaser.net.

1. International Shipping: Please be aware that for orders shipped internationally, any customs fees incurred will be the responsibility of the customer. These fees are not covered by our shipping charges.
2. Refund Processing Fee: For orders that have not been packed or shipped, a refund processing fee will apply. This fee is due to the immediate deduction of funds by payment platforms such as PayPal, Visa, etc., and will be calculated as a percentage of the total order cost.