SF-Fit Series Steady Durable|1500W-3000W

1. Overview

A rock-solid, low-maintenance Fiber Laser Cutter engineered for worry-free precision.

1）Technical Parameter

2）Configuration

2. Details

Details – Machine Bed

Details – Beam

Details – Machine Layout Map

Ability – Excellent Function

Ability – Cutting Parameter

3. Cutting Parameter (Download PDF)

4.Operation and Maintenance Procedures

5. Functionality and Abilities

• Exclusive tuning database: Simple touch operation

• Three point edge finding: Automatic edge-finding to detect the inclination angle and origin of the sheet metal

• Membrane removal process: Flexibly set the sequence of film removal and pre perforation

• Partition dust removal: Dust removal tuyere can be opened and closed with the movement of the cutting head for effective dust removal

6.Annual Laser Consumables Package

7. Services

• Service Process:

  • Pre-sale Service: Pre-sale Service: Application consulting, inquiry reply, professional advice for choosing the Best Laser Cutter for Small Business, intensive study, propose the optimal scheme for the SF-Flying3015, provide inspection reception.
  • On-sale: Technical training for users, Installation and commissioning
  • After-sale Service: Regular product maintenance, fastest possible maintenance service in case of equipment failure, timely provision of all kinds of spare parts and maintenance materials

• Maintenance Process: Self-service, online service, field maintenance

• Quality Inspection: Various technical parameter and quality checks

• Delivery Process: Machine inspection, component fixing, protective film wrapping, wooden box seal, edge reinforcement, separate packaging, lifting rail transfer, container loading, transportation

At SHIPPING INFO, we take pride in being a premier supplier of laser equipment, accessories, and services, emphasizing timely and accurate deliveries. We provide a plethora of shipping options, including sea, air, and land freight to cater to your unique needs. The shipping time and costs are contingent upon the chosen method, order size, and destination. Each order is meticulously packaged to ensure its safety, and a tracking number is provided for real-time updates. We recommend insuring your valuable purchase against potential damages during transit. Recipients should note that they are liable for any applicable tariffs and taxes. If any issues arise with your shipment, please consult our Return and Refund Policy.

Return Guidelines:

• Eligibility: You can initiate a return within 15 days of product receipt.
• Condition: To be eligible, products must remain unused, unopened, and be accompanied by all original packaging and accessories.
• Initiating a Return: Before returning, please reach out to us via email or phone for guidance.
• Costs: Return shipping is borne by the customer unless the product arrived defective or an error occurred on our end.

Refunds: Upon receipt and inspection of your return, and provided it meets our conditions, we'll process your refund.

Exchanges: To exchange a product, get in touch to verify stock availability and facilitate the process.

Receiving Damaged or Incorrect Goods: In the event of receiving damaged goods or those not matching your order, please alert us within 7 days of delivery.

1 set can be contained in a 20GP; 3 sets or 6 sets can be contained in a 40HC

Shipping Information

Shipping Time and Costs

• Delivery Timeframe: 5-10 business days.
• Machines: Fees calculated at checkout or via email at info@sflaser.net.
• Accessories: Fees calculated at checkout or via email.
• Consumables: Shipped free of charge.

IMPORTANT NOTICE: Free shipping is exclusive to laser consumables. For discrepancies at checkout, contact us for actual shipping costs.

Tariff Policy

• Offline Payments: Tariffs based on trade terms. Export duties are covered by us under FOB, CFR, or CIF terms; import duties by the customer. For DDP, all duties are covered by us.
• Online Payments: Export duties are covered by us; import duties by the customer. Check "Tariff Rate" on our website for specifics.

Order Tracking

• Confirmation: Receive an email upon successful order placement.
• Shipping Notification: Includes order number, courier, and tracking number. Track your order via email for updates, modifications, and shipping details.

Important Notes

Delivery Address

• Confirm your address before finalizing your order. To change it, email info@sflaser.net within 48 hours of purchase.

Damage and Returns

• For transit damage due to force majeure, contact support@sflaser.net immediately upon receipt.
• To cancel an order, contact us rather than refusing the package to avoid risks of loss or damage.

Non-receipt and Package Damage

• If not received within 7 days past the delivery date, email support@sflaser.net. We are not liable for delays not reported within this timeframe.
• Report any package or product damage on the day of receipt with photos/videos to support@sflaser.net for assistance.

Technical Support After Purchase

• For technical support, take detailed inventory and photos of unpacked items and contact support@sflaser.net promptly. We provide support via email or online contact.

1. Overview

We strive for your satisfaction with every order. Understanding that returns may sometimes be necessary, we offer a refund in USD, provided the goods meet our policy requirements.

2. How to Return

Before Delivery

• Email: Send a request to info@sflaser.net to cancel and refund your order.
• Note: Avoid initiating a bank refund to prevent fees and delays. Any bank fees incurred will be deducted from your refund.

After Delivery

• Email: Contact info@sflaser.net for return assistance.
• Conditions: Adhere to our return conditions. Be prepared for a service fee and transportation costs.

3. Return/Refund Conditions

Returns within 15 days of delivery are accepted under the following conditions, along with the original receipt and a refund service fee:

• Not Packed, Not Shipped: 4.4% service fee for machines, accessories, and consumables.
• Packaged, Not Shipped: 10% for machines; 20% for accessories and consumables.
• Shipped, Unopened: 20% for machines; 25% for accessories and consumables.
• Opened, Unused: 30% for machines; 50% for accessories and consumables.
• Opened, Used: 50% for machines; 80% for accessories and consumables.

Important: Service fees apply due to instant fund deductions by payment platforms. Bank charges, taxes, and shipping expenses are deducted from refunds. No exchanges. Items must return in pristine condition, with machinery/components having no more than 3 uses. Stand-alone consumables are non-returnable. For laser service products, our company does not accept refunds.

4. Refund Processing Time

• Packing Details: Include a packing list, order number, and customer name in your return package.
• Tracking: If returning the order yourself, email the tracking number to support@sflaser.net.
• Timeline: Refunds typically processed in 10-15 business days post-return inspection. Confirmation emails will be sent, followed by bank processing.

5. Disclaimer

• Approval: Only approved returns are accepted.
• Rights: Sky Fire Laser reserves the right to refuse returns not meeting policy requirements.
• Shipping: Returns must be sent to the address provided in your return confirmation. No on-site returns.

6. Questions?

For any inquiries, email us at info@sflaser.net.

1 year for machine body and 2 years for laser source

1. International Shipping: Please be aware that for orders shipped internationally, any customs fees incurred will be the responsibility of the customer. These fees are not covered by our shipping charges.
2. Refund Processing Fee: For orders that have not been packed or shipped, a refund processing fee will apply. This fee is due to the immediate deduction of funds by payment platforms such as PayPal, Visa, etc., and will be calculated as a percentage of the total order cost.